The model call.
Which model. Which orchestration. Which retrieval. When a rule-based system is faster to build and cheaper to run. Twelve years of shipping software teaches you that a boring system that works beats a clever one that mostly does.
One honest hour. We ask more than we answer.
You bring the problem, the constraints, and any prior AI work. We ask what you've tried, what you've ruled out, and what happens if the answer is no. Free.
The scope of the work, in writing.
One page. What we'll build in the POC, what we won't, what “working” looks like, what it costs, what happens next. Signed before any billable work starts.
Three weeks to prove the thing belongs.
A working system in your data, on your infra where possible. Weekly demos. At the end, we tell you whether it works. If it doesn't, we tell you why.
The production system around the model.
Auth, queues, retries, the human handoff, monitoring, the interface. Fixed scope, fixed timeline. We ship the version that survives real users, then hand it over or keep operating it, your call.
Three categories of work. Each one names a real capability, not a positioning claim.
Which model. Which orchestration. Which retrieval. When a rule-based system is faster to build and cheaper to run. Twelve years of shipping software teaches you that a boring system that works beats a clever one that mostly does.
The parts nobody demos. Auth, queues, retries, timeouts, the second call when the first one flakes, the observability that tells you what actually happened. This is where most AI builds fall short.
When the model doesn't know, a person needs to. We build the handoff, the review interface, and the feedback loop that lets your team correct the model as it runs. The system gets sharper every week it's in use.
Enquiries arrive at all hours and expect a reply now. Doctors need complete cases before they can assess one. Recovering patients have questions at 11 PM.
Two AI care agents on WhatsApp, built on ZINQ. Tagore screens every new enquiry, collects scalp photos and files a doctor-ready case in the CRM. Ved answers aftercare questions from Eugenix's own protocol and escalates emergencies straight to the medical team.
Every patient gets a reply at any hour. Cases reach doctors complete. Every clinical and commercial decision stays with Eugenix's team.
Soulera wanted to translate graphological personality analysis, a niche human expertise, into a product anyone could use directly.
We built it end to end. AI models read handwriting for margins, line heights, letter shapes and the other parameters graphologists use. A mobile app delivers instant insights. A consultant portal lets graphologists validate and refine the model as it runs.
Soulera went from idea to a live product. Every cycle of consultant review makes the model sharper.